Shipping & Returns

Shipping & Delivery

All order fulfilment is through our 3rd party logistics partners. Self-collection is available by prior appointment.

Return Policy

All sales are final and non-returnable.

Tracking your Order

Once you have completed your order, you may track it through the links provided through the logistics partner you have chosen. We are unable to provide any tracking support once the consignment/s are handed to the logistics partner. Please note that we will not be responsible for any duties or taxes incurred for overseas purchases.

Goods and Services Tax (Singapore)

We are a GST registered business and can be found on the GST register on IRAS website. We charge GST on all purchases within Singapore. For foreign customers intending to export the products through Changi Airport, we offer assistance with the Hand-Carried-Exports scheme for amounts over $5,000.00. There will be admin charges for the outward permit declaration and procedural requirements will apply. Email us for more details

Privacy Policy

We do not collect or resell your data. All data provided is used only to facilitate sales and service support. By buying from our online store, you agree to allow us to use the data provided to facilitate a smooth delivery of your order and provide support when required. We will also be required to verify your identity when accessing your order details. LTAPL adheres to the guidelines set out in the PDPA. A copy of which can be viewed here: https://www.pdpc.gov.sg/Legislation-and-Guidelines/Personal-Data-Protection-Act-Overview